*Free shipping on orders over $79
*Orders are processed and shipped within 48 hours after you place the order
*Delivery Time:Standard Shipping 7-10 Business Days （We ship global ）
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*Free shipping on orders over $79
*Orders are processed and shipped within 48 hours after you place the order
*Delivery Time:Standard Shipping 7-10 Business Days （We ship global ）
If you are not entirely satisfied with your purchase, we are sorry for any inconvenience caused. We accept requests for exchange or refund of unused items in their original condition and packaging within 7 days of delivery, as detailed below for specific refund requests.Your return or exchange request will not be processed 15 days after receiving the package. Please contact us within the return time limit above
Return Processes
*When returning any part of your order, please email to our Customer Service at service@macybro.com first indicating the item(s) you would like to return and the reason.
*Our Customer Service team will reply with solutions and return instructions in 1-2 business days.After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
*Drop off your package at the local post office.After getting the tracking number, send it to our customer service mailbox so that we can distinguish the order, otherwise it will not be accepted
*If your return request is accepted, most returns are processed within 5 business days after we receive your package. We'll issue the refund to your original method of payment.
*Once your refund has been issued, you will receive a confirmation email from your bank/PayPal
Our customer service working hours: Monday to Friday, 9:30 am to 6:00 pm.